privacy policy

C1 Transport LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with us, or use our services.

By using our website or services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of our website. We may update this Policy from time to time, and your continued use will signify your acceptance of any changes.

Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, postal address, email address, phone number, driver’s license details, or other identifiers.
  • Payment Information: Records of transactions, including amounts, dates, and methods of payment (note: we process but do not store payment card details).
  • Service Usage Information: Pickup/delivery locations, vehicle information, and communication history.
  • Technical Information: IP addresses, browser type, device identifiers, cookies, and analytics data.
  • Communications: Emails, texts, and social media interactions.
  • Location Data: Approximate or precise location information via GPS, Wi-Fi, or IP address.

How We Use Your Information

We use collected information to:

  • Provide and improve our services.
  • Process payments, reimbursements, and cancellations.
  • Respond to inquiries and offer customer support.
  • Send service updates, promotions, and marketing communications (you may opt out anytime).
  • Comply with legal obligations and enforce our terms of service.

Marketing Communications

By submitting your information, you agree to receive marketing communications from us (e.g., special offers, newsletters, or updates). To opt out, follow the unsubscribe instructions in the email/text or contact us directly.

Data Collection & Tracking

  • Cookies: To remember preferences and improve your browsing experience.
  • Analytics: To analyze site usage and improve functionality.
  • Log Files: To record interactions, IP addresses, and technical data.

Data Security

We implement reasonable measures to protect your personal information, including:

  • Limiting access to authorized personnel.
  • Encrypting payment transactions.
  • Retaining data only as long as required for business or legal purposes.

Sharing of Information

We do not sell or rent your personal information. We may share it with:

  • Service Providers: Vendors who process payments, provide data storage, or support our operations.
  • Legal Authorities: When required by law or to protect rights and safety.
  • Business Transfers: In the event of a merger, sale, or acquisition.

Your Rights

You may request to:

  • Access the information we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of your information, subject to legal requirements.
  • Opt out of certain data collection practices and marketing communications.

Children’s Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect information from children. If you believe a child has provided us data, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

Changes to This Policy

We may update this Policy from time to time. Updates will be posted on this page with the new effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

C1 Transport LLC
4043 W 52nd St, Chicago, IL 60632
📧 info@c1-transport.com
📞 872-314-1270